Your employees are your most important capital. This is not a pious platitude, but a fact. Exploit the full potential of your workforce. Let your employees share. Your information. Your ideas. Your goals.

In our training sessions for staff interviews, we show you how to do it professionally. We take concrete situations, typical events. We help you to prepare. For applications. For agreeing shared goals. For feedback. And when plain speaking is needed: what’s the right way to criticize?

And of course we discuss the ‘classic’ mistakes that crop up time and again. To make sure you don’t make them.

Talking to staff: our management training includes the following aspects:

• typical traps for managers
• preparing the topics and structure of talks with staff
• checklist meetings
• interview management techniques
• fundamentals of rhetoric
• body language and vocal techniques
• from praise to motivation (exercise with TV)
• the critical performance interview (exercise with TV)
• sugaring the pill (exercise)
• agreeing goals (exercise with TV)
• the feedback talk (exercise with TV)
• feedback rules (exercise)
• application interview, dismissal interview, returnee interview
• the communication pro
• optional: self-assessment re management situation (questionnaire)

The exercises are mostly on camera and recorded. Afterwards, they are analysed on the monitor. In addition we use a digital player with numerous examples – positive and negative alike – from politics, business and sport.

It goes without saying that we tailor the sequence and content of every single training session precisely to your individual situation and specific requirements.